Privacy & Confidentiality Policy

Effective Date: May 25th, 2025

BeautiDoor (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website www.beautidoor.com, using our services, or communicating with us.

1. Information We Collect

We may collect the following types of information:

  • Personal and Contact Information
    Full name, email address, phone number, date of birth, home or billing address.

  • Medical / Treatment Information
    Relevant treatment history, skin condition info, etc.

  • Payment or Financial Details
    For purchases, financing applications.

  • Technical Information
    Device/browser data, IP address, website usage, cookie & tracking data.

  • Client Media
    Before-and-after treatment images; photos submitted via WhatsApp or other platforms for remote consultations or follow-up care.

2. How We Use Your Information

We use your personal data to:

  • Schedule and manage appointments.

  • Send confirmations, reminders, follow-ups via SMS or email.

  • Assess skin and provide guidance, including remotely via WhatsApp when needed.

  • Store and compare client images to monitor clinical progress (with or without public use, depending on consent).

  • Process payments and financing.

  • Send promotional content or clinic updates only with your explicit consent.

  • Improve our website and customer experience.

  • Ensure compliance with healthcare regulations.

3. Client Images & Remote Assessment Policy

  • Before-and-after images are taken to document care.

  • Client-submitted images may be requested via WhatsApp or other secure means.

  • These images are used strictly for clinical purposes unless you provide separate written consent for marketing or testimonial use.

4. Communication Disclaimers

a) WhatsApp Communication:

We may use WhatsApp for direct communication and image/photo submissions. While WhatsApp is end-to-end encrypted, it is a third-party service. You share information via WhatsApp at your own discretion.

b) SMS & Other Messaging:

By submitting your phone number through our website, booking forms, or by providing it in person, you consent to receive text messages (SMS) from BeautiDoor Cosmetic Clinic. These messages may include:

  • Appointment confirmations and reminders

  • Service updates and treatment follow-ups

  • Relevant financing links or business-related information

  • Limited-time promotions and special offers

We are committed to protecting the privacy and security of all client information, including SMS communication data.

Third-Party Privacy Notice for Text Messaging

  • Mobile phone numbers and SMS opt-in consent are collected solely for the purpose of direct communication between BeautiDoor and the consenting individual.

  • We comply with all applicable carrier and regulatory requirements for SMS communications, including express opt-in consent and the right to opt out at any time.

Data Use & Restrictions

  • No Sharing of Mobile Information with Third Parties: Your mobile number, SMS opt-in data, and consent are never shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

  • All other categories of information we may collect are handled separately; SMS opt-in data is strictly used to enable direct communication with you regarding BeautiDoor’s services.

  • SMS consent data is never repurposed, transferred, or reused for unrelated activities.

Opt-Out & Client Control

  • You may opt out of SMS communications at any time by replying STOP to any message.

  • To request support, reply HELP or contact us directly at:

BeautiDoor respects your right to control how we contact you. Choosing not to receive SMS communications will not affect your access to other clinic services, though you may miss appointment reminders or promotional updates.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in limited circumstances:

  • Licensed professionals or staff involved in your care.

  • Third-party service providers (payment processors, SMS/marketing platforms, etc.).

  • Law enforcement or regulatory authorities when required by law.

  • With your explicit written consent when sharing media or testimonials for marketing.

6. File & Document Confidentiality / Non-Disclosure Clauses

The following clauses strengthen the confidentiality of your data and communications:

a) Client Communication Confidentiality
All communications between BeautiDoor and its clients (including WhatsApp, SMS, email, in-person consultations, digital intake forms, treatment notes, photos) are considered confidential. They may not be disclosed, reproduced or published publicly without prior written consent from BeautiDoor, except as required by law.

b) Staff Identity & Privacy
BeautiDoor protects the identity and privacy of its staff and practitioners. Clients agree not to publish or disclose staff names, private communications, or personal identifiers (for example in reviews, social media, or public forums) without explicit consent of the staff involved.

c) Use of Images & Media
Client images or media (before/after photos, treatment images) remain strictly private unless you sign a separate media release consent for marketing or public testimonial usage (social media, website, etc.).

d) Third-Party Disclosure
Your information is shared externally only when legally necessary, with your consent, or for required business operations (e.g. processing payments). We will never share your confidential communications or private staff identifiers without your permission.

e) Confidentiality in Public Feedback & Reviews
While we value feedback and reviews, publishing confidential information (screenshots of private messages, staff names, treatment dialogues, etc.) is discouraged. If concerns arise, we strongly prefer these be discussed directly with our management to ensure accurate and fair resolution.

f) Data Retention & Access
All confidential and personal data (treatment records, forms, photos, communications) are stored securely and accessed only by authorized personnel. You have the right to access, correct, or request deletion of your data, subject to legal record-keeping requirements. We will retain data for as long as required for clinical, legal, or regulatory purposes.

7. Cookies & Analytics

We use cookies to improve your experience, track site usage, and analyze performance. You may control cookie settings via your browser.

8. Data Security

We implement industry-standard safeguards (encryption, access controls, secure servers) to guard against unauthorized access, misuse, or disclosure of data.

9. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for marketing or communications.

  • Request a copy of the data we hold about you.

To exercise any of these rights, contact us at care@beautidoor.com

10. Changes to This Policy

We may update this Privacy & Confidentiality Policy from time to time. Any changes will be posted here with a new effective date.

11. Contact Us

If you have any questions or concerns: